Understanding how well you’re doing and learning from others—that’s the principle behind benchmarking. EMPORIA’s credit benchmarking service gives you the opportunity to compare yourself transparently with other institutions.
By analyzing the process documentation and through expert discussions held during the benchmarking event, we were able to identify the key success factors. You, too, can benefit from new insights and the opportunity to exchange ideas with other institutions.
"In order to establish efficient credit processing procedures in banks, it is necessary to understand the success factors of the industry and apply them to the specific characteristics of savings banks."
Bernd Hochberger – Executive Board Member, Stadtsparkasse München
Our expertise provides a thorough assessment of your process efficiency —including concrete optimization strategies:
Qualitative Assessment
Analysis of key aspects of loan processing, management, and sustainability. Analysis conducted by EMPORIAS to assess the current situation and identify initial actions.
Quantitative ASSESSMENT
Analysis of relevant metrics— such as capacity ratios between front-office and back-office operations, or between new and existing business. Identification of cost drivers in new business and classification of individual process stages based on a robust data foundation.
Integration of the customer organization into a cooperative project culture for sustainable implementation
Consideration of best practices, experience gained from over 20 years and 250 successfully implemented projects
Long-term support for customers until successful implementation for over 70% of existing customers—personal, hands-on, and on equal terms
Collaboration and exchange of experience with our cooperation partners to implement best-in-class solutions
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