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Peter Gertner, Managing Partner bei EMPORIAS
Peter Gertner
Managing Partner
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Realignment of Back Office Credit Management

Examine credit processes. Identify inefficiencies. Improve performance.

In-depth discussions among experts show that efficient credit processes consist of several components that, taken together, are essential to future success.

This development path requires a comprehensive strategy that encompasses organizational structure, the allocation of roles, the implementation of effective governance, and the detailed design of processes. Key focus areas include the level of detail in preliminary checks, the use of controls as part of a quality management system, and increasing the degree of standardization.

Optimize your back office credit management and take your in-house efficiency to a new level with our expertise.

CUSTOMER TESTIMONIALS

Sparkasse KölnBonn

"Through our 'Operational Strategy of the Future' project, we have established a production model by implementing the K 3.0 model. At the same time, we are equipping those in charge with the Lean tools they need to continuously drive process standardization and to live the continuous improvement process within clearly defined parameters. We are able to achieve this critical engagement within the organization because the Lean Management philosophy ensures the necessary transparency and embeds the required mindset."

Rainer Virnich – Board Member, Sparkasse KölnBonn

Rainer Virnich, Vorstand Sparkasse KölnBonn
YOUR ADDED VALUE

Leverage our expertise to improve the efficiency of your credit processes and position your back office for the future.

  • Effizienzsteigerng
    Schnellere und effizientere Kreditprozesse
  • Improving efficiency
    Faster and more efficient loan processes
  • Continuous Development
    Empowering employees to actively shape change
  • Forward-looking structures within your organization
    Modern processes and organization in the back office
SUCCESS FACTORS

Several components are essential for later success when they work together.

  • Smooth Production Clear interfaces and a structured organization
  • Transparency Targeted Use of Performance and Quality Metrics
  • Standardization
    Higher level of standardization for faster response
  • Continuous Improvement Process (CIP)
    Embedding continuous improvement for the long term
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Our Service Portfolio

New organizational structure and workflow organization

New organizational structure and processes based on Lean principles

We work with you to develop a sustainable front-office operations framework—based on a thorough analysis phase and clear lean structures. The insights gained create transparency and foster acceptance within the organization.

4-Phase Model

  1. Analyse der Ausgangssituation
  2. Analysis of the Initial Situation
  3. Development of a Lean-based vision
  4. Implementation of the new structures and processes
  5. Establishing a continuous improvement process

Why EMporias?

Integration of the customer organization into a cooperative project culture for sustainable implementation

Consideration of best practices, experience gained from over 20 years and 250 successfully implemented projects

EMPORIAS Glas-Element

Long-term support for customers until successful implementation for over 70% of existing customers—personal, hands-on, and on equal terms

Collaboration and exchange of experience with our cooperation partners to implement best-in-class solutions

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