Sales & Operations Planning (S&OP) is an integrated process that optimally harmonizes customer demand and capacity supply and synchronizes all functions along the value chain. This breaks down functional silos and strengthens cross-functional collaboration to increase end-to-end transparency, resilience, and forecast quality. Targeted use of resources strategically optimizes cash flow, performance, and on-time delivery. The focus is always on increasing customer satisfaction. A proven approach with systematic process design and targeted change management successfully anchors the new end-to-end process in the company and creates a common mindset among employees.
“The significant increase in customer orders presents us, as the global market leader in transmissions for the defense sector, with enormous challenges. Especially in the operations environment, we need to rethink many processes in order to shift even more toward series production. Examples of this include sales and operations planning and the entire materials management process. Through our collaboration with EMPORIAS and Lila Logistik, we benefit in these key processes from tailored concepts that are precisely aligned with our requirements, as well as support in their implementation.”
Dr. Emmerich Schiller – COO RENK Group AG
S&OP is typically a four-step, regularly recurring process in which medium- to long-term planning is carried out.
Maturity assessment process
Conceptualization
Software selection
Change management support
Integration of the customer organization into a cooperative project culture for sustainable implementation
Consideration of best practices, experience gained from over 20 years and 250 successfully implemented projects
Long-term support for customers until successful implementation for over 70% of existing customers—personal, hands-on, and on equal terms
Collaboration and exchange of experience with our cooperation partners to implement best-in-class solutions
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